Refund Policy

At JNP Motorsports, customer satisfaction is our priority. We strive to provide high-quality automotive services. This Refund Policy outlines the conditions under which refunds may be granted.

Eligibility for Refunds

Refunds may be considered under the following circumstances:

A service or repair was not performed as agreed or was incomplete.
Defective parts installed by our shop within the warranty period.
Mistaken charges or billing errors.

Non-Refundable Situations

Refunds are not available under the following conditions:

Customer dissatisfaction due to a change of mind after the service is completed.
Issues caused by customer negligence or failure to maintain the vehicle post-service.
Services that were correctly performed as per customer request.

Process for Requesting a Refund

Contact us within [Number of Days] of the service completion.
Provide proof of purchase (receipt or invoice).
Describe the issue and reason for the refund request.
Allow us time to inspect and assess the situation.

Resolution

Upon receiving your request, we will:

Investigate the issue thoroughly.
Offer to redo the service at no extra cost if applicable.
Issue a partial or full refund if the claim is justified.
Provide a written explanation if the refund is denied.

Contact Us

If you have any questions or wish to request a refund, please contact us at:

Phone: [Your Phone Number]
Email: [Your Email Address]
Address: [Your Physical Address]